Frequently asked questions about the exchanger
What is the exchange rate?
The rate is formed on the basis of stock quotes and is updated in real time.
Are there hidden fees?
No. On the website you immediately see the total amount to be received - all our
Is the rate fixed when creating an application or floating?
The rate is fixed at the time of creation of the application for 20 minutes. If during this time
What is the minimum and maximum exchange amount?
Limits depend on the direction and are indicated on the page of each
How many transfers will come to the card for a large amount?
Payment of large amounts can be carried out in several transfers to
What cryptocurrencies and networks are supported?
USDT (TRC-20 / ERC-20 / BEP-20), USDC, BTC, ETH, TON, LTC, TRX and
Which network to choose for USDT?
- TRC-20 (Tron) — the cheapest network (fee ≈ $1), most users choose it.
- ERC-20 (Ethereum) — the most expensive (fee can be $5–30), use only if the receiving wallet supports only this network.
- BEP-20 (BNB Smart Chain) — cheap alternative, but not supported everywhere.
Important: the sender's network and the recipient's network must match. Before
What happens if I send USDT on the wrong network?
The funds will go “nowhere” from the point of view of the recipient - we will not be able to
Do you test coins for AML/purity?
Yes. Every incoming crypto transaction is processed automatically We do not accept “dirty” coins and funds from sanctioned sources.
Can I send from an exchange (Bybit, Binance) directly?
Technically yes, many users do this. But AML scoring can
Is verification required for exchange?
In most cases, no. Standard exchanges take place without KYC.
- Exchanging rubles → cryptocurrency
- AML check showed high-risk markers.
- Internal security indicators have triggered (atypical behavior,
What documents may be requested?
- Passport or other identification document.
- Selfie with a document in hand.
- Sometimes - a short video confirmation (liveness).
- In exceptional cases, confirmation of the source of funds (Source
Where to send documents?
Only through a secure channel, which we will indicate in chat or email Do not send documents to strangers or through public channels.
How long does it take to verify documents?
Typically from a few minutes to 24 hours. At the time of verification of the application
Is it possible to complete AML in advance?
No, AML verification is done for a specific transaction and wallet. You
Is my data safe?
Yes. Documents are stored in encrypted form and are used only for